Most often, students not getting class emails is based on the fact that the student either has no email address on file with the Registrar’s office or they have an incorrect one on file. The best way to correct this problem is to have the student update their email address. Once they do this your classlist will be automatically updated with the new email addresses.

Here are some instructions on how students can update their email address or where your messages may be delivered.

Log into My UW-Madison by going to http://my.wisc.edu and entering their NetID and password. If they do not have a NetID then they can click on Activate Your NetID. Then:

• Click on the My Student Record tab
• Click on the Edit button in the Preferred Email Address module
• Enter new address and the click on Update.

You should also check your junk mail folder. Depending on how they have their security settings the classlist email may end up in their junk folder.